Partner
Error codes
When a request cannot be processed, the response contains an error code that identifies the reason. This page lists the error codes per endpoint and their meaning.
Create transaction
Error codes returned by the create Transaction endpoint of the Partner - Transaction API.
| Error code | Description |
|---|---|
019b22e3-9296-7714-9de8-855ad9eef337
|
The supplied fuel card track data could not be decoded. Please verify your input. |
9f5c3139-0556-4a5b-a42d-631bc4c5081a
|
No price was provided and no configured price is available for this location and service. |
00ec0b14-8127-4a19-962c-473c21ed1b60
|
The card provider requires a service code for this fuel card and none was supplied. |
019b2322-1bc3-7a7c-a3fe-43ee271ecfdf
|
A tank cleaning cost specification file is required but none was uploaded. |
019b2338-3e1c-78a9-91f7-ba2fffa84e3e
|
The tank cleaning cost specification file could not be stored. Please try again. |
019b233b-e2cf-7a31-8d9a-23b02ea03221
|
The supplied fuel card number is not a valid card number. |
019b233d-39e8-7e13-b50d-33fa2a6b6a4a
|
The supplied fuel card number does not have the length expected by the card provider. |
019b234d-6260-70d7-b43e-ec8a79984e94
|
The card provider requires an expiration date for this fuel card and none was supplied. |
019b234e-6ea0-7d01-8c9c-05ed2b28acb0
|
The supplied card number does not belong to a card type that TRAVIS accepts. |
019b234e-bf8f-7d39-a01b-3faf80e803df
|
The fuel card is blocked or cannot be accepted for payment. |
019b2351-05da-7ae3-9665-88c5fa1fa034
|
The fuel card is expired. |
019b2350-a7b7-7a74-8d95-961116afd7b1
|
The fuel card is not valid in the country of the location. |
019c6bed-de8d-7725-84e0-dd38f6ba50d3
|
The fuel card is not valid for the requested service. |
019b2353-b494-7e62-9652-9c58b3b28ccd
|
The fuel card is only suitable for domestic transactions and the location is in another country. |
019b2355-4736-7a20-b40b-ae1e3b693fba
|
The card provider refused the transaction for this fuel card. |
019b2356-09d9-7486-bd2f-a3b4ca52fc16
|
The price surpasses the transaction limit set for this service. |
019b2356-220d-7f13-b368-05ab2097f9f7
|
The price surpasses the remaining limit on the fuel card. Try again tomorrow or use a different card. |
019b2357-3269-7c6f-a515-2d43a96730d8
|
The license plate is not registered to the account of the customer. |
019b2358-1ee2-7fb5-966f-d0754fd69853
|
The license plate belongs to a vehicle type that is not valid for the requested service or for the position it was supplied in. |
019b235b-3d02-7840-b70b-7c2b03000cf2
|
The supplied TRAVIS code is too short. |
019b235b-de42-7948-81fb-a9b0423601b9
|
The TRAVIS code is unknown or not valid at this location. |
019b235e-c06c-72e3-aa5f-ab06fe7edc28
|
The TRAVIS code has expired. |
019b235e-d566-7338-afe6-60b475eb97b2
|
The booking behind the TRAVIS code has already been processed. |
019b235e-e66f-7100-abc4-3f4f0879cb4d
|
The booking behind the TRAVIS code is cancelled and cannot be processed. |
019b2364-6151-7483-acf9-364256543d23
|
The customer is not valid to make transactions. |
019b2367-5f95-7b40-8c5b-9703689cd6d2
|
The supplied wash work could not be resolved for this location. |
019b22f9-d596-773d-a17a-04590c1da90a
|
Payment on the spot is not available at this location. |
019b22f9-e849-7f42-8c8b-82095dcc1cc3
|
The requested truck service is not available at this location. |
019b22f9-f9a9-77b1-a90b-35cc86a5cfe9
|
The supplied payment method is not accepted at this location for the requested service. |
dd61f52f-791a-4c54-866c-bd3dbfc01b9e
|
For repair transactions, the total price of parts and labour must be greater than zero. |
b7a83286-897e-4630-9ac8-92338e56d9ee
|
For repair transactions, price, priceParts and priceLabour must all use the same currency. |
019b2f10-1a2b-7c3d-8e4f-5a6b7c8d9e0f
|
Vehicles must not be provided when the payment is a booking travis code; they are taken from the booking. |
019b2f10-2b3c-7d4e-9f5a-6b7c8d9e0f1a
|
Driver must not be provided when the payment is a booking travis code; it's taken from the booking. |
019b127a-dd33-7bcd-a27f-c5ec5731eed0
|
The payment information for the given payment type is missing: travisCode for a travis code payment, or fuelCard.trackData for a fuel card payment. |
Parking Drive-In
Error codes returned by the Check-in endpoint of the Parking Drive-In solution.
| Error code | Description |
|---|---|
019b3a01-3333-7000-8000-000000000001
|
Invalid arrival value given. |
019b3a01-3333-7000-8000-000000000002
|
Invalid truck license plate value given. |
019b3a01-3333-7000-8000-000000000003
|
The given license plate is neither booked nor is it configured for TRAVIS Pay Drive-In. |
019b3a01-3333-7000-8000-000000000004
|
An open parking session already exists on your location for this license plate. |
019b3a01-3333-7000-8000-000000000005
|
The Customer of this license plate has no valid payment method. |
Error codes returned by the Check-out endpoint of the Parking Drive-In solution.
| Error code | Description |
|---|---|
019b3a01-2222-7000-8000-000000000006
|
Invalid configuration for parking exit settlement, followed by one of these reasons:
|
019b3a01-2222-7000-8000-000000000007
|
Invalid departure value given. |